Мой блог о работе: апреля 2016

30.04.2016

TelegramSiteHelper для всех

https://github.com/Surzhikov/TelegramSiteHelper

Telegram Bot and chat to create WebSite Helper (PHP+JS(JQuery2)+HTML+CSS)
Телеграм бот и чат для создания Чата-помощника на сайт

How to install and setup (english)
Как установить и настроить (по-русски)

The general scheme of ideas:

That's how it happens:
1. Online users write to chat
2. Post it flies on your server
3. From there Telegram-bot sends it to the correct manager
4. The manager responds by Telegram
5. Bot sends a message back to chat

Screenshot:

Requirement:

You must've Telegram Account. If you don't have make one using https://web.telegram.org/).

Todo:

Download or clone this repo
Create a new bot. Add user @BotFather and follow this step to create a new bot
Edit configuration in «telegramSiteHelper/tbConfig.php»
Upload everything to your hosting/server/VPS
«telegramSiteHelper/tbServer.php» should run continuously, because it is a server. Add the cron job with a period of 1 every minute for this script. If the script fails, it will start again for a minute. It will be launched at the same time only one copy of the script.
Try!
Usage:
Add your bot to your contact list
Enter your manager password
Use command «/offline», «/online», «/exit»

Minuses:

Chat Who made "in haste" to start soon in the project. There are many loopholes, by which for example can be written in another chat room and peek's correspondence.
Now, these problems do not disturb me, because chatting assistant site have been made to transfer important and sensitive information.
When a manager and a lot of customers - can be confused whom to answer.
... I supplement of the comments

Pros:

It works!
Free Forever and for any number of managers
No need extra applications only telegrams, which is for all popular platforms
You can rewrite and stylized chat as you want.
Telegram is very fast
... I supplement of the comments

What can be done:

Foolproof and work on security
Smart distribution system communications between managers (now the bot sends a random message to the manager)
Automatic responses from the bot when the manager was silent for a long time
Add a name and a photo manager that is responsible chatting
... I supplement of the comments

In the plans:

Admin panel with statistics
Work through webhook

Reference: http://habrahabr.ru/post/264035/ (language: russian)

If you try everything, but it is not working - you can write me (https://telegram.me/surzhikov).
Если вы все перепробывали, но все-равно ничего не работает, можете написать мне в телеграм, помогу чем смогу (https://telegram.me/surzhikov).